Encrypted Document Policy

Where the Document Encrypter feature is used, the file may be stored in encrypted form and made available only after the required password or credential sequence is supplied.

This feature is intended to provide stronger operational protection than ordinary shared delivery, but secure handling still depends on how the sender distributes credentials and manages recipient access.

The feature is designed as an additional software safeguard and not as a standalone legal assurance mechanism. Customers should decide whether the confidentiality level of the underlying document requires additional contractual, organizational, or technical controls.

Senders are responsible for securely handling transfer passwords, secure passwords, parser passwords, or similar decrypt credentials generated or used through the platform.

docrud is not responsible for compromised access that results from the sender or recipient disclosing, reusing, or mishandling those credentials outside the product.

Customers should not transmit all decrypt credentials through the same unsecured communication channel where doing so would materially weaken the intended protection model. Safe credential distribution remains the responsibility of the sender.

The platform is designed to implement reasonable technical and operational controls for protected delivery, but no internet-based system can promise absolute immunity from all unauthorized acts, endpoint compromise, credential theft, or user-side negligence.

Encryption features are intended to strengthen practical delivery protection and should be treated as part of a broader information security discipline rather than as a substitute for internal security practices, access governance, or recipient due diligence.

The operator does not warrant that encrypted delivery will satisfy every secrecy law, banking-grade standard, litigation hold requirement, national-security standard, or highly regulated sector expectation that might apply to a customer’s specific information set.