Docrud

Wayground · via Lever

Customer Success Manager

Bengaluru · India · On-site

Job description

Customer success role supporting adoption and outcomes for education customers.

Responsibilities

  • Own customer relationships; drive onboarding and adoption; resolve issues; identify expansion opportunities; coordinate with product and sales.

Requirements

  • Customer success or account management experience; strong communication; SaaS experience preferred.

Preferred skills

Customer Success, SaaS, Account Management, EdTech, Onboarding