Docrud

Sprinto · via Lever

Technical Support Engineer

India · Remote

Job description

Remote technical support role helping customers use Sprinto's security compliance platform.

Responsibilities

  • Troubleshoot product issues; reproduce bugs; guide customers; document solutions; coordinate escalations with engineering.

Requirements

  • Technical support experience; API and web troubleshooting basics; strong communication; SaaS familiarity.

Preferred skills

Technical Support, SaaS, APIs, Troubleshooting, Security Compliance