Docrud

Sprinto · via Lever

Technical Account Manager

India · Remote

Job description

Customer-facing technical account role for a compliance SaaS platform.

Responsibilities

  • Manage technical relationships; troubleshoot integrations; coordinate escalations; drive product adoption; advise customers.

Requirements

  • Technical account-management experience; SaaS or API knowledge; communication.

Preferred skills

Technical Account Management, SaaS, APIs, Customer Success