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Microsoft · via Microsoft
Customer Success Account Mgmt
Bengaluru · India · Remote
Job description
Lead a team of Customer Success Account Managers serving customers in India, driving cloud adoption, portfolio management and measurable customer outcomes.
Responsibilities
- Lead and coach CSAMs; own end-to-end customer success planning for an assigned portfolio; orchestrate internal and external delivery resources; drive repeatable customer-success execution; align technology adoption to customer priorities.
Requirements
- Experience leading customer success, cloud adoption or enterprise technology programs; people-management capability; strong portfolio and program-management skills; executive communication and stakeholder leadership.
Preferred skills
Customer Success, Cloud Adoption, Program Management, Portfolio Management, People Leadership, Enterprise Technology, AI