Docrud

JumpCloud · via Lever

Account Manager, North America - India

Bengaluru · India · Remote

Job description

Remote India-based account-management role supporting North American customers of a cloud directory and device-management platform.

Responsibilities

  • Manage customer accounts; drive retention and adoption; identify expansion opportunities; coordinate with support and sales; maintain account plans.

Requirements

  • B2B SaaS account-management experience; strong communication; customer focus; ability to work across time zones.

Preferred skills

Account Management, SaaS, Customer Success, IAM, Cloud