Docrud

Sprinto · via Lever

Enterprise Customer Success Manager - US Market

India · Remote

Job description

Enterprise customer-success role serving US-market customers.

Responsibilities

  • Own enterprise relationships; drive onboarding and adoption; manage success plans; support renewals; coordinate escalations.

Requirements

  • Enterprise customer-success experience; B2B SaaS background; strong stakeholder management.

Preferred skills

Customer Success, Enterprise SaaS, US Market, Retention