Docrud

Weekday · via Lever

Customer Success Specialist

Bengaluru · India · On-site

Job description

Customer success role supporting users and customers of Weekday's recruiting products.

Responsibilities

  • Onboard customers; resolve issues; coordinate support; collect feedback; maintain customer satisfaction; work with internal teams.

Requirements

  • Customer-facing experience; strong communication; structured problem solving; SaaS familiarity preferred.

Preferred skills

Customer Success, SaaS, Recruiting, Support, Onboarding